November 16, 2009

Unauthorized Equipment Changes

We would like to remind everyone of the importance of maintaining your NHOST inspection unit in its original condition. It is very important not to add equipment to the unit or replace equipment that has been supplied with the unit (keyboard, monitor, etc.) with equipment that is not authorized by Gordon Darby. Additionally, the PC box is not to be opened under any circumstances and no software can be installed on the unit. These circumstances are addressed in the contract as shown below:

4.3 Customer shall be responsible for all costs of repair if product has been damaged by operation in a manner contrary to the instructions which accompany the product, improper or inadequate maintenance by the Customer, unauthorized modification or misuse, Customer supplied software, improper site preparation and maintenance, operation outside of the environmental specifications for the product, improper or insufficient ventilation, lightning or fluctuation in electrical power, or catastrophe or acts of God, acts of terror, or if any serial number has been removed or defaced or if any seals have been broken.

If you feel that the unit(s) at your station has been compromised in any way in regard to these stipulations, please contact the Helpline immediately to resolve the matter.

If you do have any questions, please contact the Helpline at 800-383-4124.